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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Trotec products

The group "New Technologies" offers for review the products of the plant Trotec: dehumidifiers, purifiers, humidifiers, electric, liquid fuel heat guns, electric heaters, wind machines, fans
  • Household dehumidifiers Trotec
    Household dehumidifiers
    TTK-24E, TTK-66E, etc.
  • Adsorption dehumidifiers Trotec
    Adsorption dehumidifiers
    TTR, DH, DH-S, TTK, TTK-S, etc.
  • Humidifiers Trotec
    Humidifiers
    B-200 Eco, B-250, B-500 Funk, etc.
  • Heat guns Trotec
    Heat guns
    ID, IDS, IDE, TDS, TDS-R, etc.
  • Electric heaters Trotec
    Electric heaters
    TEH, TEH-T, etc.
  • Heating panels Trotec
    Heating panels
    TIH 630 et al.
  • Fans Trotec
    Fans
    TTV, TTV-S, TFV, TFV-S, etc.
  • Wind turbines Trotec
    Wind turbines
    TTW, TTW-S, etc.
  • Air conditioners Trotec
    Air conditioners
    PAC, PAC-S, PT-A, PT-W, etc.
  • Air Purifiers Trotec
    Air Purifiers
    TAC, IQAir, etc.
  • Odor Neutralizers Trotec
    Odor Neutralizers
    AirgoPro 8, Airozon 5000, etc.
  • Accessories Trotec
    Accessories
    SP-V, AP, AV, T, C, TF-L, TFC, etc.

NEW TECHNOLOGIES GROUP

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